SANDRA R Cmd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ocala, Florida

To cancel $4.99 membership

Please remove the $4.99 membership fee from my debit card ending in 4348. I do not frequent this sight and don't particularly like the product.
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Preferred solution: Stop the membership fee charge on my debit card.

Sanika B Nop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was sent the wrong order and the only way to contact this company is with an autobot chat

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I got the wrong order. I need them to send what I ordered and they only have autobots. They don't have an actual person to speak to.
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Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT RECOMMEND

1 comment
Shapermint

We absolutely hear where you're coming from, Sanika. Let's send you your correct order.

Just drop us your order details here: https://***/Shapermint?ref=w15260378. Hope to hear from you soon!

Anonymous
map-marker Philadelphia, Pennsylvania

Cancel Membership

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I called and cancelled with Stanley in May and I am still being charged $4.99 for a membership I cancelled, who can help me with this? Im going to cancel my credit card today.
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User's recommendation: Don’t purchase the membership to get discounts they are not going to cancel in when you no longer want it, smh!!

1 comment
Shapermint

Oh no! Send us a message on this link https://***/shapermint and we'll make sure to get to the bottom of this.

Anonymous
map-marker Matthews, North Carolina

Too hard to contact company They sent the wrong items in my order that was ordered in June a d didn't get till july

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Wrong items in my order. Too hard to contact company They won't answer the phone and won't call me back. I've had nothing but problems since I ordered from shapermint.
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3 comments
Shapermint

Oh no! Definitely not the experience we want you to have, allow us to turn things around. Send us a message https://***/shapermint with your order details and we'll sort this out.

Shapermint

We’d love to talk to you over the phone. But phone lines aren’t available right now.

Don’t worry, we're here to assist you with the wrong items being replaced.

DM us here. https://***/Shapermint?ref=w15260442

Shapermint

Really sorry if you receive the wrong item. Let us turn things around and arrange another shipment asap. Drop your order details here: https://***/Shapermint?ref=w15260442 and we'll take care of it.

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Karen H Bzk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Frustrated Customer

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Cannot get an answer to my emails or phone calls minimum 100 symbols crazy requirement speak to representative
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Loss:
$65

Preferred solution: Full refund

User's recommendation: Don’t ordrr

1 comment
Shapermint

We’d love to talk to you over the phone, Karen. But phone lines aren’t available right now.

Send us your order details here instead: http://***/shapermint. We're eager to help.

Anonymous
map-marker Bronx, New York

I'm Edna Anderson calling because I didn't get my leggings and I still get charged for it.

YES THERE IS STILL AN ISSUE BECAUSE I AM STILL WAITING FOR MY REFUND FOR THE 2 LEGGINGS THAT I DID NOT GET. SO WHY IS IT TAKING SO LONG FOR YOU GUYS TO DO THAT?
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Nafeesah Rwa
map-marker Edmonton, Alberta

Cost of my shipping

My package came COD, I didnt know that was possible and I had to pay $74.00. I was flying out that same day and needed some of the items. I would like an adjustment refund to the shipping as Ive purchased before and shipping was not $74.00!!
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Patricia S Msy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Hoping they can help me right the wrong of Shapermint problem

I am an elderly woman on social security, jobless because I refuse the covid Jab, a nurse, so I refuse to give the covid Jab because it is a BIO WEAPON & I just could not give that lethal gene therapy depopulation tool. My money is very precious to me, & I have to be very frugal, but my old brasdiers served me for 20 years until they fell apart. I tried many companies to no avail until I found the perfect bra at Shaapermint, so I waited for a sale & bought the ten in good faith, but upon delivery all were the incorrect style & not what I had ordered. I pray that Shapermint will do the right thing, either send me the proper brassiers or refund my $119.90, as I cannot now afford any others.
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Loss:
$120

Preferred solution: Full refund

User's recommendation: Do your due diligence

2 comments
Shapermint

We’d love to talk to you over the phone. But phone lines aren’t available right now.

Let's get this sorted out. Please send us your order details here https://***/Shapermint?ref=w15260378.

Shapermint

We hear you, Patricia. We're eager to get this sorted out. We replied to your previous review and looking forward to chatting with you on this link https://***/Shapermint?ref=w15260378.

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Anonymous
map-marker Indianapolis, Indiana

If I could rate a zero I would. All I want is yhe address for return. I have been jumping through loops for 20 minutes. Just give .e the address

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A Hdndndndndndnfnfmjrkrkdkkrjrjrjejjdjdhehhehebrbehrhrjrjjehejehejejejejjejejejejejeuejeuddress read above
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Pros:
  • I just love the way that they fit
1 comment
Shapermint

May we know the reason for your return? We offer FREE exchanges, here is a link you can use to process either FREE exchange or return https://***/#/ just type your order number and zip code. Feel free to hit us a message on this link https://***/shapermint if you need more help.

Sheryl B Fnc
map-marker Oostburg, Wisconsin

Wheres my package

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My package was delivered to the wrong address. . Said they would get my order in the mail as soon as possible.. that remains to be seen.
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Loss:
$44
Pros:
  • Product never shipped
  • Never received item
  • I did get my first shapermint stuff fast

Preferred solution: Full refund

User's recommendation: Don't have one.

Anonymous
map-marker Littleton, Colorado

I still have never received my order

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And I cannot reach anyone. Ive left three message over the last so weeks. What a ripoff. Now Im typing to meet the minimum character requirement.
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User's recommendation: Stay away

1 comment
Shapermint

Sorry that you haven't received your package yet. Let us check what has caused the hiccup and sort this out for you ASAP. Drop your order details here https://***/Shapermint?ref=w15979346 and we'll take care of it from there.

Karen N Bni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Townsend, Georgia

Product not delivered

I ordered from your company around July 12, 2022. I have not received my order. DHL doesn't make a lot of delivery in this area. I've seen there trucks in the area. I order around 2 to 3 times a month and UPS and Fed Ex has no problem finding my address. I have medication delivered twice a month and have no problem. I will rate later, Cathy has promised to get my items. Yeah Cathy!
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Myiah Qtr
map-marker Seattle, Washington

I haven't received my order

First order placed on July 27th was sold out and I was supposed to get a replacement but have not received anything yet.

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Preferred solution: Deliver product or service ordered

2 comments
Guest

That’s HORRIBLE. Try getting the NAME OF THE CORPORATE OWNER of the Companies Name, Google the company Head Office Corporate Manager: Owner phone number or email address,& try too get in contact with Him/Her personally.

Often with Company’s that are fraudulent, They won’t list that information, because They expect all kinds of calls, so They purposely set up a way, of hiding all these essential, Peoples information‼ IF it is a LEGITIMATE OPERATION, You shouldn’t have any problems at all finding out the Name of the Corporate Manager, His Contact Number, and or email address? In which You can address You concerns. Everyone has a BOSS. That is the Beauty of this World, We all answer to someone.

So IF THEY are hiding That information, it’s because They doing FRAUDULENT BUSINESS, It should be made Aware. Stay Fabulous, Vigilant, Live, Laugh, Love, and Never Let anyone take advantage of YOU AGAIN.

Guest
reply icon Replying to comment of Guest-2244127

Thank you

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Pamela K Fmd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Saint Lucie, Florida

Where is my order. Placed on Mother's day

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Called at 3:30 eastern time and they said sorry we close at 5 eastern time. Still don't have my order and can't talk to anyone.
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Loss:
$64

Preferred solution: Deliver product or service ordered

2 comments
Shapermint

We’d love to talk to you over the phone, Pamela. But phone lines aren’t available right now.

Don't worry, you can reach out to us here https://***/Shapermint?ref=w15260378 anytime. We're here to help.

Guest
reply icon Replying to comment of Shapermint

Just send my order, you have already taken the money

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Shauna B Hxc
map-marker Seattle, Washington

Another delivery added to my order

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I ordered underwear and two bras were added to my order and I had to go pick up my order and pay extra to pick up the extra order.
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