New Reviewer

Poorly fitted bralettes i Received6 times

4.0
First I tried a small because that is what my size is. I am a 34B. They were so small that I could not get into them. Next I tried a medium. Still too small but they did fit my daughter who is a 32 a. Next I tried the large. Still too tight for me and the straps are too short. I have absolutely no problem with the regular bras. I started a whole new order and ordered an extra large. Im hoping that fits. I just dont get the sizing of these for These bralettes. Can you explain?

User's recommendation: Bralettes. Buy at least 3 sizes bigger.

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#2076961

Sorry that the style you got didn't give you the perfect fit, Elyse. Our 100% Fit Guarantee and FREE exchanges got you covered.

Perhaps a different style will make a difference.

Let us turn things around and we'd love to fix this. Send us your order details here: http://m.me/shapermint and we'll sort the rest.

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ID
#2965829 Review #2965829 is a subjective opinion of poster.
Pros
  • Comfortable products when they fit
Cons
  • Kept sending wrong size
Loss
$40
Preferred solution
Explanation. I want to understand why this happens.
New Reviewer

Bogus charges on my account

Every few months, you charge 4.99 to my account. I have not purchased anything in 6 months. Very upset about the bogus charges.
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#2095437

Oh no! Sorry for the $4.99 charge on your account, Stephanie.

Allow us to take a further look at where the charge is coming from and refund it back to your account. Drop us your e-mail address or order number here https://m.me/Shapermint?ref=w15979346 and we'll have the rest taken care of from there.

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0 0
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#3092605 Review #3092605 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I want to return my order

1.0
Original review updated by user Sep 22, 2021
Scam, scam, scam. Ordered two bras and three shaper shorts. One of their biggest selling points is "fast and easy returns!" I wouldn't have ordered from a random online company otherwise. What they really mean by fast and easy is chat bot purgatory and promises to email with no emails actually turning up and dropped calls and shipping label links that lead to dead tabs. DO. NOT. TRUST. They're $100 richer for my stupidity. Fool me once, shame on me. Fool me twice... My issue has NOT BEEN RESOLVED. 9.22.21

User's recommendation: SCAM!!! RUN!

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#2067020

So sorry that you have to deal with these, Cecily. We'll turn your experience around, and we'll have your items exchanges for FREE.

Probably a different size or style could help. Leave your order info here: https://m.me/Shapermint?ref=w15260442 and we'll have this fixed promptly.

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#2896145 Review #2896145 is a subjective opinion of poster.
Cons
  • Cannot call a live person
  • Terrible customer service
  • Deceptive marketing
Loss
$100
Preferred solution
Full refund
New Reviewer

Cancel my subscription

No one came to the phone. I was on hold and it kept cutting off. I need a number to be able to speak to someone

User's recommendation: I need to speak with someone to cancel my subscription.

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#2095438

Sorry for the hardship in cancelling your Shapermint Club Subscription, Sherron. We'd love to be a big hand and process the cancellation right away. Kindly drop us your e-mail address through this link https://m.me/Shapermint?ref=w15979346 and we'll work on the rest from there.

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#3092042 Review #3092042 is a subjective opinion of poster.
Pros
  • I recieved the product very fast
Preferred solution
Cancel my subscription

I want to know about my order.

I placed a order online weeks ago, and I need you please help. I have always order and I would get it in a week.
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#2102638

Sorry for the delays. Let's dig into your order and check it's tracking status.

Please slide your order details here https://m.me/Shapermint?ref=w15260378 so we can better assist. Thanks!

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#3147727 Review #3147727 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Haven't received my leggings

1.0
My missing leggings also the cami I received is a size 4x way too big for me, I have made several complaints and was assured that my order would be corrected Im still waiting

User's recommendation: Don’t anticipate receiving your order correctly or quickly.

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#2089301

We're extremely sorry for the delay in delivery. We'd love to check on that for you. Please send us your order number or email at https://m.me/Shapermint?ref=w15260378 & we'll give you the update.

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#3049143 Review #3049143 is a subjective opinion of poster.
Location
Deptford, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I’m being charged 4.98 a month and don’t know why?

I want to k is why Im paying 4.99 a month to PayPal? I didnt order anything in awhile and paid up front for my items.
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#2086184

Hi there, Tammy. That should be the awesome Shapermint Club that is giving you access to different EXCLUSIVE benefits, such as Free Priority Shipping, Dedicated 24/7 Customer Support, Access to Exclusive Content, Secret Community and Exclusives Deals and Freebies.

Send your email address here: http://m.me/shapermint and we'll have it checked. Thanks!

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ID
#3028377 Review #3028377 is a subjective opinion of poster.
Location
Schererville, Indiana
Preferred solution
Full refund

Over charge

1.5
Please tell me why am I being charge On November 1st you guys charge me $4.99 and i have no idea why so please refund me my money because i have nothing to pay you for

User's recommendation: Yo stop overcharged or i will put a copy on every media.

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#2088910

You might be subscribed to our Shapermint Club on where you can enjoy these amazing benefits: FREE PRIORITY SHIPPING DEDICATED 24/7 CUSTOMER SUPPORT EXCLUSIVE COMMUNITY CLUB-ONLY DEALS AND FREEBIES Allow us to look into this further so we can help you through this.Send us your order details through : http://m.me/shapermint and we'll take of the rest.

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#3046030 Review #3046030 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Wrong product delivered

1.3