Deonta Fsv

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Verified Reviewer
| map-marker Wakefield, Massachusetts

Ware is my order?

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Still haven't received my order! Just get the runaround keep saying it's on it's way but nothing! Ordered on November 21st more than enough time took my money and nothing! Horrible business!
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Breyden Mit

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Verified Reviewer
| map-marker Kansas City, Missouri

No customer service hrlp

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Poor customer service, nothing but static when you call the phone number, super slow delivery, still not have my order. Really disappointing.
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User's recommendation: Be ready to wait , and don’t expect much help from the bot chat.

Anonymous
map-marker Douglas, Georgia

Very bad custom service and bad products it cheaper made with a high price tag bra never fit and they loose it shape i just bras never fit decide to wear them to what a waste of money but it should

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It should Not be a fee for $4.99 can you please remove sorry I will not be ordering here again your products is not quality thanks.
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Anonymous
map-marker Santa Cruz, California

Haven’t receive anything

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Still waiting for a replacement, no customer # to call them, I sending messages every day. They only respond YOUR ORDER IS OUT FOR DELIVERY
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User's recommendation: Don’t buy anything

Tammy N Evv

I did not received my order

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VERY difficult to get customer service. They say they delivered but I have not received my order. I can't reach anyone, just getting the run around. TERRIBLE Service
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Cons:
  • Never received item

Preferred solution: Deliver product or service ordered

Nicole D Jqq

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Verified Reviewer
| map-marker Clifton Park, New York

Missing product

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I ordered products 3 weeks ago, the customer service is non existent and the tracking that was provided shows no activity or movement on the package. I spent alot of money and have nothing to show for it. This was my first time using this company. I do not recommend.
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Maureen A Mzv

Unauthorized membership fees of $4.99 was being taken off my account for 5 months before I realized for membership I never asked for. Customer service refused refund.

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Shady business practices, do not get trapped. Read your receipt well. Unauthorized membership fees of $4.99 was being automatically taken off my account for 5 months before I realized... for membership fees I never asked for. I don't shop with them enough to warrant a membership. And now they refuse to give me a refund.
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Loss:
$30

Preferred solution: Full refund

Cyndra K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

AWFUL experience … 3 different times!

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Shapermint - AWFUL experience … 3 different times!
Shapermint - AWFUL experience … 3 different times! - Image 2
Shapermint - AWFUL experience … 3 different times! - Image 3
Shapermint - AWFUL experience … 3 different times! - Image 4
Updated by user Dec 02, 2023

My contact number is 256-830-****!

Original review Dec 02, 2023
Exchanges customer service sucks! I need to speak with a LIVE person regarding my issues. Need someone to return call!!!
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Loss:
$48
Cons:
  • Lots

Preferred solution: My CORRECT order and my refund on a duplicate order’

User's recommendation: Do not use this company

Cyndra K

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Verified Reviewer

Exchange

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I have texted with a Live Agent 3 times and I still do not know if my exchange request has been processed CORRECTLY! Your Customer Service is a complete JOKE! I will tell everyone I know NOT to order from your company!!! And yes, I agreed to the Pissed Consumer terms!
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Cons:
  • Customer service a total joke

Preferred solution: My CORRECT order! And the opportunity to speak with a LIVE PERSON!

User's recommendation: DO NOT BUY FROM THIS COMPANY!

Anonymous
map-marker Fall River, Massachusetts

Item never delivered

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Email says delivered. Item never delivered. Unable to contact anyone. No phone number to speak to anyone. Other methods of contact. No human being on the other side. Company sucks. I believe its a scam.
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User's recommendation: Don’t get sucked in

Resolved
Donna B Ktt

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Verified Reviewer

Resolved: Missing order

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I ordered from them on November 15, and the order shipped quickly, however it has been sitting in the same location since November 17. Today is December 2. Customer service is non-existent. I can't speak/chat with a live person. I'm waiting for an emailed response. This is my first order and it will be my last. I want my money back.
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Loss:
$35
Pros:
  • Products look interesting
Cons:
  • Delivery and customer service at bad

Preferred solution: Full refund

User's recommendation: Not worth the hassle

Izek Lmc
map-marker Cumberland, Maryland

C cancel my order I was charged for items that I did not pick so cancel my whole order

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Items were added to my order that I did not want, and the checkout process went with without my permission. I wasnt able to see taxes or shipping or anything like that so please cancel my entire order so I do not have to put up with this anymore.
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User's recommendation: You should keep an eye on what is being put into your cart and be careful of the check out procedure.

Joy F Ppe

Billed wrongly

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I placed an order for high top girdle in m did not fit..I did a chat with someone who told me to donate the one that doesn't fit and they would exchange that with the next size. NOW IM BEING CHARGED!! PLEASE CORRECT THIS ERROR WITH A COMPLETE REFUND JOY FLAVILLE JFLAVILLE131@***.COM 215 537 ****
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Preferred solution: Full refund

User's recommendation: What your account for double billing

Elizabeth T Etn

Customer service is poor

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Company is very difficult to communicate with. Could not communicate online via chat and was blocked from calling by ads, etc
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Preferred solution: Full refund

Diane L Zfc

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Verified Buyer
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Verified Reviewer

Wrong order

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Shapermint - Wrong order
This has happened twice . Wrong size and order both times !! I cannot understand how the same mistake can happen again
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Loss:
$187
Cons:
  • Wrong order

Preferred solution: Correct order after two orders being wrong and still go nit have all my order

User's recommendation: Better at getting the order correct

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