Shapermint
Reviews and Complaints
Ordered an item online via on Facebook link, but then it offered a two-for-one Cami pack. There was no way to correct the order to only the two pack and an order number was not provided. The phone num
Preferred solution: Correct my order to the cami 2-pack size 2XL please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greenville, South CarolinaMissing part of order
Preferred solution: Deliver product or service ordered
I need a return address
- Terrible customer service
Preferred solution: Full refund
Exchange
Preferred solution: Send my white Cami and refund for the cami that are unavailable in my size Notify me if Rose cami comes back into stock in future please
Communication is a Zero - terrible customer service process
Preferred solution: Full refund
User's recommendation: Don’t expect customer service if you have a provlem.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Myrtle Beach, South CarolinaStill waiting
User's recommendation: The business exploded so it takes a bit to arrive and keep your eye out for missing/sold out items. I’ll believe they’re sending me my white cami when it arrives. Waiting too long
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bethlehem, PennsylvaniaHard to make a proper evaluation without speaking to customer service.
Preferred solution: Full refund
User's recommendation: Make future charges more visible and understandable.
Customer service disconnected call call several times
- Great products
Preferred solution: Phone response
User's recommendation: Be more available with live agents to assist customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Holyrood, Newfoundland And LabradorMy order
Preferred solution: Let the company propose a solution
I put an order in and have not seen it yet
Haven't received order
Second order 25% off....?
User's recommendation: Expect slow delivery, and no "friendly gals," waiting to help.....
Recent order
User's recommendation: Someone should have suggested a smaller size
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Scarborough, OntarioOvervalued order on delivery
User's recommendation: Avoid large orders from Canada
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Glen Burnie, MarylandWrong color
User's recommendation: Pay attention to your orders not sure why I need to explain in this survey 100 symblesi was sent the wrong color
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Sorry for receiving an incomplete order, Pamela. We'll make sure to send the missing item, send us a message on this link https://***/shapermint and we'll take care of the rest.