Shapermint Reviews

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New Reviewer

Wrong size sent in a set of panties and bra

I want my family bra in my size. Need to return asap!! I did not think it was right to not send me the right size in the chosen color if you didnt have it, but sent a smaller size!! That was not a good thing!! Very disappointed!!! My Christmas gift to me!!
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2 comments
#2110278

So sorry you received the wrong size, Deborah. Allow us to turn things around. Please send us a message with your order details through this link, https://m.me/Shapermint?ref=w15260442 and we'll be happy to process a replacement.

#2110277

Really sorry you received the wrong size, Deborah. Give us a chance and we'll get this fix. Please pop us a message with your order details through this link, https://m.me/Shapermint?ref=w15260442 and process a replacement.

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ID
#3210680 Review #3210680 is a subjective opinion of poster.
Location
Kansas City, Missouri
Loss
$25
Preferred solution
Deliver product or service ordered
New Reviewer

Haven't received an email for my order

Haven't received an email for the tracking number for my order. Can someone please send me the tracking number for my order?
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1 comment
#2110274

Tracking details normally landed in your spam or junk folder if it's not showing in your inbox. We can help you check the status of the order. Send us a message with your order details through this link, https://m.me/Shapermint?ref=w15260378 and we'll look into it.

ID
#3209522 Review #3209522 is a subjective opinion of poster.
Location
Florence, Alabama
Preferred solution
Deliver product or service ordered
New Reviewer

Never received my second pair of short

Hello my name is Sylvia Brockington on December 7 I purchased two shapermint short and I only received one
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1 comment
#2110272

So sorry you received an incomplete order, Sylvia. Allow us to get this fix. Kindly send us a message with your order details through this link, http://m.me/shapermint and we'll help you process a replacement.

ID
#3208949 Review #3208949 is a subjective opinion of poster.
Location
Staten Island, New York
Loss
$42
Preferred solution
Full refund
New Reviewer

I was charged incorrectly!!

I was charged for two orders! I accepted the Offer for two bras but was charged for three. The website is misleading

User's recommendation: Don’t accept the offer for a discount! It is a trap and you will be charged for two orders!!

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1 comment
#2110271

Sorry, you were charged incorrectly, Karen. Let us check what we can do. Slide us a message with your order details here, http://m.me/shapermint and we'll look into it.

ID
#3207848 Review #3207848 is a subjective opinion of poster.
Cons
  • Couldnt resch customer service
Loss
$2699
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Did not receive order

I received an email stating my order was delivered the 24, the 27 of December to my address and then today to an unknown address. I've checked my mailbox and front porch but nothing was there. Very disappointed. Was looking forward to trying them
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1 comment
#2110269

Really sorry about this, Heather. Allow us to look into the order. Kindly send us a message with your order details through this link, https://m.me/Shapermint?ref=w15260378 so we can better assist you.

ID
#3206672 Review #3206672 is a subjective opinion of poster.
Pros
  • No clue
Cons
  • Never received my orders
Preferred solution
Deliver product or service ordered

Unexplained charges on my card

I have unexplained charges on my card for the last 2 months. Trying to get through on any phone number has been impossible
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1 comment
#2109078

Totally understand why you'd be worried. Allow us to look into these charges.

Send us a DM with your order details on this link http://m.me/shapermint. We'll keep our eyes peeled for your message.

ID
#3203876 Review #3203876 is a subjective opinion of poster.
Location
Miami, Florida

Product didnt fit

The pants fit horribly and was nothing like I hoped for them to be! The advertising for these pants is not accurate!
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1 comment
#2109066

Sorry to hear this. We surely have something that'll work best for you.

Slide us your order details through this link https://m.me/Shapermint?ref=w15260442. We're here to help.

ID
#3203570 Review #3203570 is a subjective opinion of poster.
Location
Fort Wayne, Indiana
New Reviewer

Unexplained charged on same day!

Please help on my cc had 3 charged on same day was not me plus 4.99. Can you please take these charges off? Thank you and God Bless! 28.59, 27.05 and 26.44. Plus the 4.99 Had my cc closed.
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2 comments
#2109073

Email address id Teddisue@ yahoo. com.

Thank you for taking care of the problem!

I appreciate it so much in a timely manner. God Bless!

#2109064

Hi, Candace. The charge must be for the Club Membership.

Allow us to help you with it. Send us your order details here http://m.me/shapermint.

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ID
#3203549 Review #3203549 is a subjective opinion of poster.
Location
Wichita Falls, Texas
Loss
$87
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

For my order

My order never arrived and don't talk to me like that. What kind of Company are you. I'm never ordering nothing from you again not ever. Don't call me a pissed customer. You need etiquette. You're rude.

User's recommendation: Don't order from Shapermint.

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1 comment
#2109061

Oh no! So sorry to hear you haven't got your order, Carrie.

Let's dig into it and get this sorted out. Please send us your order details here https://m.me/Shapermint?ref=w15260378.

ID
#3203328 Review #3203328 is a subjective opinion of poster.
Loss
$56
Preferred solution
Deliver product or service ordered
New Reviewer

Cancel my account

I don't want any more of product and don't want my PayPal account charged again.cancel my account please .
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1 comment
#2109058

Sorry to hear this, Princess. We're sad to see you go. Please send us your order details here http://m.me/shapermint so we can better assist you on this.

ID
#3203134 Review #3203134 is a subjective opinion of poster.
Location
Greenwood, Indiana
Cons
  • Cannot speak with a live person
Loss
$5
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My order not arrive

Order was charged to me but never received Would someone please call me and explain why I was charged for 2 bras and never received the second bra?
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1 comment
#2109055

Oh no! Thanks for flagging it with us, Rita.

We'd love to make this right. Send us your order details here https://m.me/Shapermint?ref=w15260378 so we can dig into your order.

ID
#3203006 Review #3203006 is a subjective opinion of poster.
Pros
  • Send me the bra or return my money
  • I need my money back
Cons
  • No phone number or customer service
Loss
$36
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Email I received from this company

I need to speak with someone about 2 bras that I ordered I will call better business bureau if this problem is not resolved you are evading my call and I would like to speak to someone now
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1 comment
#2109053

Hi, Maria! We're here to help and would love to know more about your order. Send us your order details on this link https://m.me/Shapermint?ref=w15260442 so we can better assist you.

ID
#3202985 Review #3202985 is a subjective opinion of poster.
Location
Belmar, New Jersey
Cons
  • Product did not perform as marketed
  • No one to
  • Deceiving customer
Loss
$50
Preferred solution
Full refund
New Reviewer

I need a new black shaper. In exchange for another black one

I put on the shaper and I couldnt sit down in it the sides were hurting me and I couldnt take it off fast enough. Its the black long shaper. Can I exchange it for another black one.
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1 comment
#2108899

Exchanges are Free, Karen. Kindly send us a message with your order details through this link, https://m.me/Shapermint?ref=w15260442 and we'll be happy to assist.

ID
#3201996 Review #3201996 is a subjective opinion of poster.
Location
Oak Park, Michigan
Preferred solution
Another High-Waisted Shaper Short.

Unsubscribe from text messages

I unsubscribed from getting emails but I still get text messages. I want to unsubscribe from getting text messages
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1 comment
#2108751

Sorry for the hardship in processing your unsubscribe request. We'll take care of this ASAP. Drop us your e-mail address through this link https://m.me/Shapermint?ref=w15979346 and we'll work on the rest from there.

ID
#3198820 Review #3198820 is a subjective opinion of poster.
Location
Middletown, Delaware

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong amount on order cancel order

I type in the yearendship free shipping code for my free shipping it didn't take free shipping price off my total
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1 comment
#2108749

Sorry that the FREE Shipping code wasn't applied to your order, Julia. We've got your back and we'd love to manually apply it. Drop your order details here https://m.me/Shapermint?ref=w15979346 and we'll take care of the rest from there.

ID
#3197530 Review #3197530 is a subjective opinion of poster.
Loss
$64
Preferred solution
Full refund