Shapermint Reviews

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No response se regarding order placed there is a problem!

I'm still waiting for information regarding this order. When can I anticipate delivery? Can you have them send me update. Thank you
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1 comment
#2078560

So sorry that you have not gotten yet your order. There's just a slight hiccup on our end due to the global shipping issues affecting our logistic partners, but for sure, it's on its way now. Send your order info here: https://m.me/Shapermint?ref=w15260378 and we'll give you a tracking update.

ID
#2974194 Review #2974194 is a subjective opinion of poster.
Location
Le Roy, Illinois
New Reviewer

Want my order canceled if you cannot take of this

You are changing me twice from my bank account order # SM831**** if you can't take care of this I want my order canceled
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1 comment
#2078563

Oh, no. So sorry for the duplicate charge, Raelle.

We'll have this fixed real quick. Send your order info here: http://m.me/shapermint and we'll have it checked.

ID
#2973554 Review #2973554 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return problems

Very disappointed with the product and dont even try calling for the return that they never refund you!! Better off buying a bra from Walmart!
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1 comment
#2078251

I'm sorry to hear that your bra didn't turn out as you expected, Christie. May I ask what was wrong with them?

if you need another size or style, we'd love to exchange that for you. Please message us your order number or email thru https://m.me/Shapermint?ref=w15260442

ID
#2972542 Review #2972542 is a subjective opinion of poster.
Pros
  • Cons
Cons
  • Everything about this company
  • Very poor quality of bra
Loss
$120
Preferred solution
Full refund
New Reviewer

Bad service

I ordered three bras and was only sent two. I have tried and tried to get my other bra but have not had any luck. Do you people not believe in letting me speak to a real live person to get this matter resolved
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1 comment
#2078250

I'm sorry for the difficulties in reaching us & for your missing bra, Freda. We'd love to send that on a 2nd shipment to you. Please send us your order number, email & which bra is missing thru our messenger link https://m.me/Shapermint?ref=w15260442 & we'll sort the rest.

ID
#2972260 Review #2972260 is a subjective opinion of poster.
Loss
$25
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong items received

I spent over $70 on two pair of leggings and I received two camisoles. There's nothing else to say. I want this rectified immediately.
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2 comments
#2077848

Oh my! Sorry about the mix-up on your order, Charnetta.

This is truly unintended.

We got you on this and let us arrange another shipment for you to turn things around. Kindly send us your order details here: https://m.me/Shapermint?ref=w15979346 and we'll sort the rest.

#2077843

Really sorry about the mix-up, Charnetta. We'll make sure to have this fixed real quick, and you will get what you have paid for. To get started, please send your order info here: https://m.me/Shapermint?ref=w15260442

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ID
#2970479 Review #2970479 is a subjective opinion of poster.
Cons
  • Missing items in shipment and late shipments
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return

Im trying to send back a product that was sent to me by mistake. They solved the problem and sent me the correct order. All I want is a return label for the wrong product and a refund

User's recommendation: I love the bras. I just want to return a product that was sent to me.

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1 comment
#2077681

My deepest apologies for the wrong items sent yo you, Diane. You won't need to return them & just keep them or donate them to charity.

As long as you've already got the right items received on the new shipment, then all is well. Should you need further assistance, please reach us out thru this messenger link https://m.me/Shapermint?ref=w15260442

ID
#2970176 Review #2970176 is a subjective opinion of poster.
Pros
  • Wonderful product
  • Will get it to you
  • Great prices and deals
Preferred solution
Full refund

Shipping

Unfortunately no one ever answers the phone so Iguessiwillbebackto update this review. So far no good.

User's recommendation: I wouldn't. Simply because customer service seems terrible.

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1 comment
#2077683

My apologies for the difficulties in reaching us. You may reach us quickest through this messenger link https://m.me/Shapermint?ref=w15260442 Should you need help with your order, please message us your order number or email please.

ID
#2970141 Review #2970141 is a subjective opinion of poster.
Location
Frankfort, Kentucky
New Reviewer

Need to speak to representative

I need to verify the address my package was sent to when I ordered initially please I need to resolve this issue immediately with my local post office
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1 comment
#2077646

We'd be glad to verify the shipping address on your order, Monica. Please send us your order number, email & shipping address through this link https://m.me/Shapermint?ref=w15260378 & we'll confirm this for you.

ID
#2969719 Review #2969719 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund

I have been charged $4.99 a month

I have a reoccurring charge of $4.99 and I have yet to speak to someone about this. I called and the automated message cycles continuously and the disconnects...frustrating.
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1 comment
#2077645

My deepest apologies for the difficulty in reaching us. This charge may possibly be the Shapermint Club Subscription on one of your orders, though we'd like to confirm this for you. Please message us your email or order number thru http://m.me/shapermint & sort this right away.

ID
#2969196 Review #2969196 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund
New Reviewer

Poorly fitted bralettes i Received6 times

First I tried a small because that is what my size is. I am a 34B. They were so small that I could not get into them. Next I tried a medium. Still too small but they did fit my daughter who is a 32 a. Next I tried the large. Still too tight for me and the straps are too short. I have absolutely no problem with the regular bras. I started a whole new order and ordered an extra large. Im hoping that fits. I just dont get the sizing of these for These bralettes. Can you explain?

User's recommendation: Bralettes. Buy at least 3 sizes bigger.

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1 comment
#2076961

Sorry that the style you got didn't give you the perfect fit, Elyse. Our 100% Fit Guarantee and FREE exchanges got you covered.

Perhaps a different style will make a difference.

Let us turn things around and we'd love to fix this. Send us your order details here: http://m.me/shapermint and we'll sort the rest.

ID
#2965829 Review #2965829 is a subjective opinion of poster.
Pros
  • Comfortable products when they fit
Cons
  • Kept sending wrong size
Loss
$40
Preferred solution
Explanation. I want to understand why this happens.
New Reviewer

Package not delivered

The problem still has not been fixed, I want a refund.i will never order from her again. Y'all have horrible customer service.
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1 comment
#2076771

So sorry to hear this, Alainna. We're eager to get this sorted out.

Please connect with us here https://m.me/Shapermint?ref=w15979346 so we can better assist you. We'll keep our eyes peeled for your message.

ID
#2964836 Review #2964836 is a subjective opinion of poster.
Loss
$39
Preferred solution
Full refund

Sent wrong items

I STILL haven't received my one piece bathing suit that I ordered and paid for in June. It is now October and too cold to even swim! The have told me 3 times that it was out of stock yet you can go on their website right now and order it. If it's out of stock why are they still selling it?

User's recommendation: order over the phone and specially ask them to check to make sure the item is in stock.

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1 comment
#2076732

So sorry to hear this has been your experience. We're eager to get this sorted out and make it up to you.

Please chat with our team here https://m.me/Shapermint?ref=w15979346. We hope to hear from you soon!

ID
#2964473 Review #2964473 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Monthly charge that I am not aware of

I have not been able to reach them. Still don't know what the monthly charge is for. So I called my bank.
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1 comment
#2076726

We’d love to talk to you over the phone but phone lines aren’t available right now. Don't worry, you can connect with our team on this link https://m.me/Shapermint?ref=w15979346. We're here to help.

ID
#2963911 Review #2963911 is a subjective opinion of poster.
Cons
  • Could not get a-hold of anyone

Calling regarding my order

Free gift of thighs weren't included in my order. Order stated free thighs with order. 3 items I ordered were delivered but no free gift. Please explain Thank you.
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1 comment
#2076272

Oh my! Sorry that you didn't get your FREE tights.

Give us a chance to make this right and cheer you up. Send us your order details here http://m.me/shapermint and we'll turn things around for you.

ID
#2961828 Review #2961828 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Accidentally pressed 2 for 24.99 and didn’t realise it was US dollars. It’s just too expensive for me and need money for bills

Please return money money on special That I just ordered now 2 for $24.99. It was a mistake . Was paid with pay pal

User's recommendation: Make sure you press the right button.

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1 comment
#2076065

Hi, Janette! We'd love to help you out.

To better assist you on this, please connect with our team on this link http://m.me/shapermint. Talk soon!

ID
#2961207 Review #2961207 is a subjective opinion of poster.
Preferred solution
Full refund