Show reviews that mention
order customer service customer service money item refund items return number
Filter review
  1. 399 reviews
  2. 160 reviews
  3. 68 reviews
  4. 62 reviews
  5. 60 reviews
New Reviewer

I can't access my account

U can't access my account on your website to check the status of my order. I want to know what is going on.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2600155 Review #2600155 is a subjective opinion of poster.
Product
Shapermint Body Shaper
Pros
  • Quality product from previous order
Loss
$30
Preferred solution
Deliver product or service ordered
New Reviewer

Doesn’t fit

3.5
I have tried to get a return postage label for 4 days but cant seem to get one. I have a bra I want to exchange but with all this hassle to get a return postage label Im now just going to RETURN the 2XL WHT Truekind Daily Comfort Witeless Shaper Bra. Could you please send me a return postage label so I may return this product? Thank you! Deb Converse #SM728****

User's recommendation: I won’t be using your company again.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2599963 Review #2599963 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Wrong item

Your company sucks you have poor *** customer service and when somebody orders one size of one thing and same size of the other and you send a small that's just pissed me off cuz I waited long enough for the merchandise never to shop with youneve

User's recommendation: Never to shop with you.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2598446 Review #2598446 is a subjective opinion of poster.
Loss
$30
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

BS company not fulfilling orders, shipping, no customer service available...

Order not being shipped 2 weeks after its been placed. Usps label created but USPs has not received the item.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2598183 Review #2598183 is a subjective opinion of poster.
Loss
$101
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Worst company to do business with

Cannot contact anyone to make a return all their phone numbers are incorrect what a total rip off dont buy from this company
View full review
Comment
Helpful 0 Not helpful 0
ID
#2598131 Review #2598131 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I not received my order it's been over a month

I ordered a month of go and still have not received my order unable to contact anyone to try to correct my issue very pour service

User's recommendation: Never recommend to anyone.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2597625 Review #2597625 is a subjective opinion of poster.
Pros
  • Large variety of shapewear products
  • More than likely does what it says
Cons
  • All of it was a con
  • I want my money back a full refund
  • No phone number to contact
Loss
$67
Preferred solution
Full refund

Very bad delivery

3.0
I made my order more than a week and I dont receive my package yet and also theres no way that you can talk with a person on the phone.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2597485 Review #2597485 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Tracking

1.0
Placed order May 31 2021 Paid extra 5.95 for expedited shipping, today is June 9 no order .I have contacted this company every day with no response. I am so pissed off, I will be contacting my CC today

User's recommendation: Do not shop with them.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2597353 Review #2597353 is a subjective opinion of poster.
Location
Ottawa, Illinois
New Reviewer

Want a refund never received order

Shapermint - Want a refund never received order
Will never order from here again . I never received my order and they don't refund or answer my emails

User's recommendation: Do not order from this manufacturer.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2596665 Review #2596665 is a subjective opinion of poster.
Loss
$58
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Cancellation of club membership was not processed!!!!

These people are ridiculous!!! I have processed my membership cancelation at least 3 times and still keep getting charged
View full review
Comment
Helpful 0 Not helpful 0
ID
#2596038 Review #2596038 is a subjective opinion of poster.
Service
Shapermint Membership
Pros
  • Trusted product
Cons
  • Everything about this company
Loss
$20
Preferred solution
Full refund
New Reviewer

No one answered your customer service number.

Wheres my order? USPS has not received my pkg to date and I paid an extra $10 for expedited shipping? To date there is nothing to track???

User's recommendation: I’m not sure yet?

View full review
Comment
Helpful 0 Not helpful 0
ID
#2595657 Review #2595657 is a subjective opinion of poster.
Location
Wyoming, Michigan

I've tried several times to call your listed phone number and everytime I'm disconnected.

4.5
I bought 3 Trueskind Daiy comfort bras. I received the 2 (2X) bras which are fine. I never received the 3X which I don't want because the bras run larger than normal. I would like a refund back into my PayPal account. The bra was $26.99. You have my email and cell number if you have any questions. Looking forward to hearing back from Shapermint. Margaret

User's recommendation: Everything was taken care of within hours. I wasn’t pissed off I was just asking how to get a refund.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2595502 Review #2595502 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

You owe me a refund

I Returned two items they were two bra long body items. I did not like the way they fit and they did not work for me

User's recommendation: It did not work for me.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2593942 Review #2593942 is a subjective opinion of poster.
Loss
$38
Preferred solution
Full refund
New Reviewer

Delivery

Pls,I received the bras on saturday and they are to big. I would like to return them back for exchange for Large .in the envelope there was no receipt for the order or a return Label, only some stickers.pls feel free to call me at 786-663-**** Thank You Maria Garaboa
View full review
Comment
Helpful 0 Not helpful 0
ID
#2593912 Review #2593912 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Return instructions

3.1
I could not get a hold of a real person who I could talk to. Want to return a bra and I can not find a number anywhere? Dori Lynn White 440-344-****
View full review
Comment
Helpful 0 Not helpful 0
ID
#2593575 Review #2593575 is a subjective opinion of poster.
Product
Shapermint Bra
Pros
  • No actual agent to assist you out incase of difficulties
Cons
  • Terrible experience with returns website
Preferred solution
Full refund