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To discontinue the 4.99 monthly fee

1.0
To discontinue the $4.99 monthly charge. No reply. Still being charged. Cannot get to Customer Service. What a scam! Do not fall for this membership con.

User's recommendation: Don't do business with these people.

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#4632037 Review #4632037 is a subjective opinion of poster.
Cons
  • Terrible customer service
Loss
$50
Preferred solution
A full refund of the membership fees I have been paying and never gave approval for.

My order was missing

Shapermint - My order was missing
Purchased on May 9th as a mother's day gift for the tank tops for work and in 4 hours it will be June 1st and I haven't seen my order yet. All the tracking says it was here then forwarded to some other address and was sent back out again and now the last time it was tracked was May 15th and it says it's late but it's on its way lol. I don't even want it at this point I don't want the hassle either. Just give me my money back at this point bc this is horrible business. Customer service is also the worst bc it's almost impossible to speak to someone. This whole thing is a joke! Do not order from here! Trust me! Save yourself the money and headache!

User's recommendation: Don't shop here!

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#4634761 Review #4634761 is a subjective opinion of poster.
Location
Wausau, Wisconsin

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Order

1.8
I placed an order for two shape wear items. On Saturday it said they were delivered. I hadnt seen anything so I checked with the apartment manager, my mailbox, around the mailbox, and around my door. Was not delivered. I reached out through sms and they said to give it 24-48 hours as it may have been prematurely marked as delivered. I waited as of 4 days later it still hasnt been delivered. I cant get through to a real person and the only option is to leave a voicemail. Im sorry but if I spend my money on a product and dont receive it, I want to talk to a real person when it is convenient for me. Not when its convenient for them. Was super excited and ended up highly disappointed. I will never recommend. And as a side note, I make online purchases from other places all the time and have never had a single issue with delivery. And if I do they ALWAYS solve it.

User's recommendation: Avoid at all costs.

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#4527588 Review #4527588 is a subjective opinion of poster.
Cons
  • Cant get their items delivered correctly
Loss
$30
Preferred solution
Deliver product or service ordered

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Cannot contact customer service!

1.0
Went thru signing in to make a call! Unreal! No one available, leave a message?! You are billing me $4.99/mo not authorized. *** custome service, no customer service! I dont even order from shapermint!do not get involved!
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#4602672 Review #4602672 is a subjective opinion of poster.
Location
Lakewood, California
Cons
  • Bad customer service
Loss
$25
Preferred solution
Full refund

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Shapermint tried charging my card when I paid for my bras in full upfront so y'all SHOULDN'T be charging my damn card SMH I

2.0
I bought 2 bras OUT RIGHT about 1-2 months ago and now all of a sudden y'all trying to charge my card for something and I don't know why, y'all have NO RIGHT to, I paid for my stuff already.
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#4610461 Review #4610461 is a subjective opinion of poster.
Pros
  • Good bras
Cons
  • Trying to charge my card after i paid
Preferred solution
Apology

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Verified Reviewer New Reviewer

Order SM148****-TR

1.0
I want to speak to a representative. Regarding my order. SM148****-TR. I did not receive all of my items. 1 item is the wrong size

User's recommendation: Rep.

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#4612302 Review #4612302 is a subjective opinion of poster.
Pros
  • Items
Cons
  • Customer service
Loss
$5
Preferred solution
Deliver product or service ordered

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Refund not received

1.0