Shapermint
Reviews and Complaints
Impossible exchange
User's recommendation: Don’t expect costumer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, FloridaI need to cancel my membership and I cannot get in touch with anyone in their customer service department. Somehow they switched it over to fab fit fun and how that happened. I have no idea. I am no.
User's recommendation: Don’t join the club they just take five dollars from you every month. You cannot get in touch with them.
I dont rememner signing up of this
User's recommendation: Beware of joining or signing up for anything on the site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer403968
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered first product only
- Nice products
- Never had this issue before
Preferred solution: Get full refund of second item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Owings Mills, MarylandTrying to locate my package
Can’t talk to someone
Preferred solution: I want you to stop charging me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Balcones Heights, TexasTo cancel club membership
I have not contacted them since when they directed me to you. They know what I want them to do,to refund the membership fee that they took out after I had told them I was not going to be ordering anything more from them because of their not fulfilling their word to refund any monies that they took after telling them that I would no longer purchase anything from them and to cease any contact with me.
- Could learn the true sizes between different people
- Non responsive to customer support non verbal contact
- Only bot
Preferred solution: Full refund
User's recommendation: Be more aware of there need for help sooner.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI placed an order for delivery on October 9th, now it's the 20th and still waiting, try tracking it, says it's been shipped, try calling CS no live person, very frustrating
Preferred solution: Deliver product or service ordered
Need my refund
- There are no pros
Preferred solution: No and thank you
User's recommendation: Buy with caution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerShipping is horrible
Preferred solution: my order cancelled
User's recommendation: Don’t order from their website
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Minneapolis, MinnesotaRefund and exchange
User's recommendation: I would not recommend this company at this time for anything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Minneapolis, MinnesotaRefund and credit
Not happy need return iinstructions
User's recommendation: Don’t order anything from this company.
Complaint
User's recommendation: Terrible company
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Im not happy with this company!! I ordered on 9/19/23 and when I checked my bank the order had been processed.
Then I got an email the next day stating they had trouble processing my order and that I needed to redo it. Then i got an email on 9/22/23 that my order was being shipped and another email on 9/24/23 that it was delivered and I have nothing. Yet again this morning 9/25/23 another email stating they still cant process the order.
So im so confused and I sent them an email about this and was told they would get in touch with me within 24-48 hours!! I wish I had read all these comments prior to ordering from this awful company!!!!