Contact Shapermint Customer Service
Shapermint Phone Numbers and Emails
Customer Service Number:
-
(678) 831-8222
Customer Service:
-
(831) 888-0074Shapermint Club Program Concierge
Shapermint Emails:
hello@shapermint.com
pr@shapermint.com
Press Inquiries
Contact Information
Shapermint Website:
Shapermint Help Center:
Corporate Office Address:
Shapermint
Irvine,
California
92620
United States
How Good is Shapermint's Customer Service?
Summary of Shapermint Customer Service Calls
21.2K
TOTAL
CALLS
CALLS
01:45
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapermint?
Shipping and Delivery Question:
- “Sizing issue”
- “Was suppose to get a free pair of underwear and did not get it with my order.”
- “Sent wrong items”
Return/ Replace Question:
- “Return”
- “I don't have order number for exchange”
- “Returns & exchanges”
Request for Information Question:
- “How to return I need a label”
- “Question on orders”
- “About a transaction on my cking acct”
Payments and Charges Question:
- “Discount code not applied”
- “Unauthorized deduction”
- “Automatic payment”
Activation/ Cancellation Question:
- “Cancel $4.99 monthly charge”
- “I need to cancel one of my order”
- “Cancell.order”
Refund Question:
- “Refund not received”
- “Refund”
- “Want a refund never received order”
Product/ Service Question:
- “Membership”
- “I just placed the order and made a mistake”
- “Issue with last order and issue with current order”
Account Question:
- “Account”
- “Account charge”
- “Money taken from my bank account”
Staff Question:
- “Talk to live customer service assistance”
- “Customer service help”
- “Speak with customer service”
Cards Question:
- “Want my card removed from your website”
- “Credit card charge”
- “Need to change credit card number”
Website/ Application Question:
- “Your website sucks”
- “Have been trying to place large order online for days!! Need to speak with someone in the phone. Not efficient inline”
- “I received an emailing stating that I'd been selected to get a Trueki supportive comfort wireless shaping bra and so I opened the email and it seems to be legit and it was sent to me from Shapermint official site so I'm wondering when I should recit”
Employment Question:
- “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”
Other Question:
- “Order change”
- “My order did not total up right. You guys took ten dollars to much from me. I was supposed to get 10 dollars off because i joined the monthley club fir 4.99 a month free fir the first 30 days.”
- “I bought something and I haven't received it”
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Shapermint