Contact Shapermint Customer Service
Shapermint Phone Numbers and Emails
Customer Service:
-
(831) 888-0074
Shapermint Club Program Concierge
- (484) 772-2274
- (402) 379-9321
Shapermint Emails:
Shapermint Contact Information
Shapermint Website:
Shapermint Online Chat:
Corporate Office Address:
Other Info (opening hours):
Phone Support Hours:
Monday - Friay: 10:00 am - 7:00 pm (EST)
Summary of Shapermint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapermint Customer Service?
Shipping and Delivery Question:
- “My item has not arrived!”
- “I have not received my items”
- “Package not delivered”
Return/ Replace Question:
- “Problem with a return”
- “Return”
- “I need the return address”
Request for Information Question:
- “I need help with a return without an order number”
- “I need to talk to a live person”
- “Looking for my order”
Payments and Charges Question:
- “Monthly charge that I am not aware of”
- “I was charged after cancelation”
- “My order over charged”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancell.order”
- “Order canceled #SM7639167”
Refund Question:
- “Refund not received”
- “Refund for return”
- “I haven't received my Refund!!!”
Product/ Service Question:
- “I order and paid for two items and only recivce one”
- “Ordered on Facebook and don't have a account”
- “Things i got was damaged and didnt get something”
Account Question:
- “Money taken from my bank account”
- “Log in issue”
- “Trying to figure out my account”
Staff Question:
- “Customer service”
- “Not happy and I don't even see why I have to go through all this to talk to a real customer service person”
- “To speak to customer service”
Cards Question:
- “Be my card was charged 4.99”
- “$4.99 is being deducted from my card every month and I don't know why”
- “I just got the documentation from my credit card of my pmt that hadn't been credited back to my account”
Website/ Application Question:
- “Missing site”
- “*** website”
- “Placed an order today anf I can't find it on website”
Employment Question:
- “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”
Other Question:
- “Missing part of order”
- “Exchy”
- “Missing items from order”
About
Customer Care, Shipping Service, Membership
Body Shaper, Bra, Leggings
Pros: I want my money back, No pros, May be the product will be good but didnt get it, Never recieved product, Never received item
Cons: Poor customer service, Cannot speak with a live person, No customer service, Can not talk to an actual person, Everything you cannot reach customer service it is a total joke
Shapermint is ranked 134 out of 2420 in Footwear and Clothing category
UK, USA, Canada
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