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Contact Shapermint Customer Service

How to Reach a Person at Shapermint

Verified Contact Information

Customer Service Number:

  • 1-484-772-2274
Call Now

Customer Service:

  • 1-831-888-0074
    Shapermint Club
  • 1-678-831-8222
hello@shapermint.com
pr@shapermint.com
Press Inquiries

Shapermint Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Shapermint Phone Number
1 (484) 772-2274
Average Hold Time
More than 30 min
Average Calls duration
2 minutes
Most Popular Shapermint Email Address
hello@shapermint.com
Shapermint Live Agent Availability
31% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
View full overview

How to Contact Shapermint Customer Service?

Most Popular Number:

(484) 772-2274
Total calls: 18 570 Issues resolved: 215 Last call: Jul 12, 2026

The most frequently used approach to get assistance via the Shapermint Customer Service phone is to dial (484) 772-2274. Connect with customer service related to Shapermint Club Program Concierge at (831) 888-0074.

The Shapermint customer service phone number takes calls for questions about delivery, exchange of products, lost items, wrong size, etc. The support department takes calls from Monday to Friday: 10:00 am - 7:00 pm (EST), except holidays. If you call Shapermint outside of working hours, an automated voice will ask you to pronounce your name, email, and phone number and a representative will call you back later.

When an immediate concern or question appears, the fastest way to get in touch with a live person may be the Shapermint customer service chat. This way, you’ll connect with a support expert who can answer your questions about returns and refunds, canceling a subscription, and other order issues. The representative also can direct you to the correct chapter on the Help Page. Chat specialists are here for you with 24/7 support.

If you don't prefer to chat, reach Shapermint customer service live person through social media pages via direct messaging or by using comments or mentions. The company actively maintains social networks and frequently appears under user feedback.

The company recommends using the Help Center to get direct instruction regarding many help topics. If you have not found what you are looking for and you still need assistance, use the Shapermint customer service email. You can send a message to the troubleshooting department via hello@shapermint.com or use pr@shapermint.com for Press Inquiries.

When Shapermint customer service did not provide you with a solution, you may find additional ways to contact them. Also, you may share your experience with the company in the reviews. A company representative may answer you directly or in comments.

PissedConsumer Club

Contact Information

Shapermint Website:

Shapermint Help Center:

Corporate Office Address:

Overnel S.A.
Dr. Luis Bonavita 1294, Office 2407
Montevideo, Montevideo 11300
Uruguay

Summary of Shapermint Customer Service Calls

31K TOTAL
CALLS
01:32 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shapermint?

Shipping and Delivery Question:

  • “Received wrong item on order”
  • “I placed an order this morning for bras, but did not include cup size. the order # is RDK0EG7XL and it was thru viewyourdeal.com. My cup size is D”
  • “Did not receive confirmation and charged me.”

Return/ Replace Question:

  • “I need a return label for 2 items I didn’t order. I would like to return it & get my money back please”
  • “To change my delivery address”
  • “Return and refund”

Request for Information Question:

  • “Free gift wont scan through and would like to see what to do about my order”
  • “Confused about my order”
  • “Questioning my order”

Payments and Charges Question:

  • “You charged me an unauthorized charge”
  • “Charge on account ???”
  • “Unauthorized charges”

Activation/ Cancellation Question:

  • “Cancel everything”
  • “Would like to cancel Membership”
  • “Cancel membership”

Product/ Service Question:

  • “I made only one order and I got 4 bras they're too big plus I notice on my credit card that they're to new transaction of $29.95 and another one of $24.67 how can I return these 4 brass”
  • “I am upset because I did not get my proper order and I did not sign up for the club and have been charged for months. I want to stop that subscription and talk to someone. If you prefer, I can right a review on Facebook.”
  • “Problem with an order”

Refund Question:

  • “I need my money back”
  • “Refund”
  • “Refund & membership”

Account Question:

  • “In my account”
  • “I did not agree to a $4.99 monthly subscription fee! If I had known about it, I would not have ordered because of it! So as of today, you have billed me for Feb thru June 2026 for a total of $25.95. I did not authorize these charges on my card and”
  • “Re: subscription charge I never authorized”

Staff Question:

  • “I am disgusted with your service”
  • “Customer service issue”
  • “Nasty service”

Cards Question:

  • “My order my card is charged and I have no information about my order”
  • “I have a. 45 dollars sercret admire gift card don’t know code. I would like to order 102 worth of bras what’s the code. Time Running out”
  • “Card charge”

Website/ Application Question:

  • “Website iddues”
  • “I’m getting nowhere on website”
  • “Site will not take my credit card”

Employment Question:

  • “Chat about becoming a member”
  • “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”

Other Question:

  • “Lost order number”
  • “I want Shapermint to stop sending me ads.”
  • “Item doesn’t fit”

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