Contact Shapermint Customer Service
Shapermint Phone Numbers and Emails
Customer Service:
-
(831) 888-0074
Shapermint Club Program Concierge
- (484) 772-2274
- (402) 379-9321
Shapermint Emails:
Shapermint Contact Information
Shapermint Website:
Shapermint Online Chat:
Corporate Office Address:
Other Info (opening hours):
Phone Support Hours:
Monday - Friay: 10:00 am - 7:00 pm (EST)
Summary of Shapermint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapermint Customer Service?
Shipping and Delivery Question:
- “Received wrong products”
- “My package was never delivered”
- “Wrong order”
Return/ Replace Question:
- “Return items”
- “Exchange”
- “Return and product questions”
Request for Information Question:
- “Question about an order”
- “I have questions about my order”
- “Need to check the status on my order”
Payments and Charges Question:
- “Charge inquiry”
- “Unknown charges”
- “Charged 4.99 on my bank account”
Activation/ Cancellation Question:
- “To cancel $4.99 membership”
- “Cancel my subscription”
- “To cancel my order”
Refund Question:
- “I need a refund”
- “Refund for express shipping”
- “Refund”
Product/ Service Question:
- “I pkk km aced and order and was charged 348.42 and I only ordered One item for 35,00 I would like a refund for all but one and I just received the order today, so how can we take care of this I can send back all but one order please call me with de”
- “Incorrect order submitted”
- “Incorrect order”
Account Question:
- “Do I owe a balance”
- “Money was taken out of my account”
- “Money taken from my bank account”
Staff Question:
- “Customer service”
- “Dissatisfied and poor customer service”
- “To speak to customer service”
Cards Question:
- “Credit card isn't being accepted”
- “Keep taking money off my card”
- “I'm order it was supposed to be $48 I'm clerking my card you charged me $78 I want to know why”
Website/ Application Question:
- “Missing site”
- “*** website”
- “Placed an order today anf I can't find it on website”
Employment Question:
- “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”
Other Question:
- “Haven't received my package”
- “Re order”
- “Please discontinue text messages”
About
Customer Care, Shipping Service, Membership
Body Shaper, Bra, Leggings
Pros: No pros, I want my money back, May be the product will be good but didnt get it, Never recieved product, Never received item
Cons: Poor customer service, Cannot speak with a live person, No customer service, Can not talk to an actual person, Everything you cannot reach customer service it is a total joke
Shapermint is ranked 121 out of 2470 in Footwear and Clothing category
UK, USA, Canada
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