Contact Shapermint Customer Service
Shapermint Phone Numbers and Emails
Customer Service:
-
(831) 888-0074
Shapermint Club Program Concierge
- (484) 772-2274
- (402) 379-9321
Shapermint Emails:
Shapermint Contact Information
Shapermint Website:
Shapermint Online Chat:
Corporate Office Address:
Other Info (opening hours):
Phone Support Hours:
Monday - Friay: 10:00 am - 7:00 pm (EST)
Summary of Shapermint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapermint Customer Service?
Shipping and Delivery Question:
- “Tracking package”
- “I have not received my order”
- “Wrong order”
Return/ Replace Question:
- “Returns”
- “Need to return but no packing slip”
- “Return”
Request for Information Question:
- “Ordered two items, olive and black leggings but need confirmation and when will ship?”
- “Confirmation”
- “I have questions about my order”
Payments and Charges Question:
- “Charged 4.99 on my bank account”
- “To dispute a transaction”
- “Sending too many only wanted 1 they charged me fir 2”
Activation/ Cancellation Question:
- “Cancellation!!”
- “Cancel orders”
- “I canceled my subscription”
Refund Question:
- “Refund”
- “No product received, want refund.”
- “Need refund the high waisted leggings didn't fit and was very uncomfortable material wise my skin is very sensitive”
Product/ Service Question:
- “Incorrect order”
- “Item not working”
- “Membership”
Account Question:
- “Cant find my account and order number”
- “I already have a shapermint account but i don't have account # that stsrts with sm - for a return!”
- “Money taken from my bank account”
Staff Question:
- “To speak to customer service”
- “Talk to live customer service assistance”
- “Customer service”
Cards Question:
- “Keep taking money off my card”
- “Credit card isn't being accepted”
- “I'm order it was supposed to be $48 I'm clerking my card you charged me $78 I want to know why”
Website/ Application Question:
- “You website is sendin the wrong size”
- “Having trouble making my order online”
- “Poorly fitted bras snd I visited”
Employment Question:
- “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”
Other Question:
- “I need to change my email on my order”
- “My order”
- “Missed package”
About
Customer Care, Shipping Service, Membership
Body Shaper, Bra, Leggings
Pros: No pros, I want my money back, Never recieved product, May be the product will be good but didnt get it, I would like a refund
Cons: Poor customer service, No customer service, Cannot speak with a live person, Can not talk to an actual person, Everything you cannot reach customer service it is a total joke
Shapermint is ranked 126 out of 2517 in Footwear and Clothing category
UK, USA, Canada
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