Contact Shapermint Customer Service
Shapermint Phone Numbers and Emails
Customer Service:
-
(831) 888-0074
Shapermint Club Program Concierge
- (484) 772-2274
- (402) 379-9321
Shapermint Emails:
Shapermint Contact Information
Shapermint Website:
Shapermint Online Chat:
Corporate Office Address:
Other Info (opening hours):
Phone Support Hours:
Monday - Friay: 10:00 am - 7:00 pm (EST)
Summary of Shapermint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapermint Customer Service?
Shipping and Delivery Question:
- “Order not delivered”
- “Continued shipments to my house”
- “Wrong size ordered”
Return/ Replace Question:
- “I need to return items”
- “Returning”
- “Return problems”
Request for Information Question:
- “Ask question about fit”
- “I would like to know when to expect my order”
- “Need help from a live person immediately”
Payments and Charges Question:
- “Hi i use the coupon on my order valentine and it took $10.00 off my order and you charge my card $ 47.99 when it was only supposed to be 37.99 please correct this mater please thanks Ms.Robinson”
- “Unauthorized deduction”
- “Ive been over charged.”
Activation/ Cancellation Question:
- “Cancellation of club membershi and return”
- “Need to cancel orderSM6742754”
- “Cancellation of club membership was not processed!!!!”
Refund Question:
- “Need refund”
- “Want a refund never received order”
- “You owe me a refund”
Product/ Service Question:
- “Only recieved half of my order and it has been awhile and with no updates in my email”
- “I placed an order and there needs to be a correction”
- “I order and have not received them #SM7222604”
Account Question:
- “Money taken from my bank account”
- “I have asked shapermint over 75 times to remove my phone number you guys are harassing me I blocked u and u still found a way to keep messaging me please stop and remove my phone number before I file harassment charges”
- “Password”
Staff Question:
- “To speak to customer service”
- “Customer service help”
- “Customer service”
Cards Question:
- “$4.99 is being deducted from my card every month and I don't know why”
- “I just got the documentation from my credit card of my pmt that hadn't been credited back to my account”
- “Be my card was charged 4.99”
Website/ Application Question:
- “*** website”
- “Placed an order today anf I can't find it on website”
- “Can't order on the website”
Employment Question:
- “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”
Other Question:
- “Incomplete order”
- “I ordered a bathing suit top and bottom and never recieved it”
- “Missing item from order”
About
Customer Care, Shipping Service, Membership
Body Shaper, Bra, Leggings
Pros: I want my money back, No pros, Never recieved product, May be the product will be good but didnt get it, Never received item
Cons: Poor customer service, Cannot speak with a live person, No customer service, Everything you cannot reach customer service it is a total joke, Can not get a hold of anyone
Shapermint is ranked 119 out of 2346 in Footwear and Clothing category
UK, USA, Canada
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