Contact Shapermint Customer Service
Shapermint Phone Numbers and Emails
Customer Service Number:
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(484) 772-2274(484)772-2274
Customer Service:
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(831) 888-0074Shapermint Club
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(678) 831-8222
Shapermint Emails:
How to Contact Shapermint Customer Service?
Most Popular Number:
| Total calls: 15 529 | Issues resolved: 187 | Last call: Dec 10, 2024 |
Shapermint Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shapermint Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shapermint is 4847722274. 59% of consumers used this number to address their issues and concerns. Meanwhile, 36% of users reported contacting a real person successfully by dialing the phone number 8318880074.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Shapermint may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shapermint Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shapermint is 4847722274. 59% of consumers used this number to address their issues and concerns. Meanwhile, 36% of users reported contacting a real person successfully by dialing the phone number 8318880074.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Shapermint may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call Shapermint mainly because of return/ replace, request for information, shipping and delivery.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Shapermint is hello@shapermint.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Shapermint Website:
Shapermint Help Center:
Corporate Office Address:
Shapermint Customer Service Reviews
You order, they debit your account, you dont get your order, you can only text customer service to find out why you havent gotten your order, they dont respond, they charge you a monthly fee for who knows what and you have to cancel your debit card in order to stop the monthly charges! This is what happened to me!
I purchased items from this company twice and had no problems. Then about a month ago they attempted to take money out of my CC which I reported and had to cancel that CC. They keep attempting to take $7.00 from that CC weekly.
What this money is for I DON'T KNOW!!!
I will never buy from them again
How Good is Shapermint's Customer Service?
Summary of Shapermint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapermint?
Shipping and Delivery Question:
- “I did not receive irder”
- “Did not receive my items but status states that it was delivered”
- “I haven’t received my order it says delivered but was not in my mailbox”
Return/ Replace Question:
- “Incorrect size”
- “Return 2 high waisted shaping leggings”
- “Trying to return my order - I don't want an exchange”
Request for Information Question:
- “Question if charge”
- “FIND OUT WHEN WILL I RECEIVE MY ORDER”
- “I have questions on charges to my credit card”
Payments and Charges Question:
- “You keep charging me a subscription fee”
- “Billing”
- “I keep getting charged even though I’ve cancelled my membership 3 times”
Activation/ Cancellation Question:
- “Cancellation”
- “My order was cancelled because payment was declined. I would like to reprocess my order”
- “To cancel $4.99 membership”
Product/ Service Question:
- “Having trouble working on my cell phone”
- “Complaint”
- “Difference in style of bra I purchased”
Refund Question:
- “Refund”
- “Trying to get refund”
- “Want a refund of shipping charges”
Account Question:
- “Dis intimate membership”
- “Delete my account”
- “Excessive money coming out of my account”
Staff Question:
- “Talk with customer service”
- “Customer service”
- “Customer service issue”
Cards Question:
- “You are charging my card every month”
- “Monthly pmt of $4.99 ?? Cr card stmt only shows charges from July 30,2024. How long has this amount been charged to my cr card?”
- “Do not send me any pkgs. any more n yu better credit my card. take all my info. off yur co. !!!!!!”
Website/ Application Question:
- “Website issues”
- “Place a order unable to place a order online”
- “Website issues with order”
Employment Question:
- “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”
Other Question:
- “My order is LOST”
- “Order didn’t arrive”
- “Talk to a live person”
Compare Shapermint Customer Service To
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