Contact Shapermint Customer Service
Shapermint Phone Numbers and Emails
Customer Service Number:
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(484) 772-2274(484)772-2274
Customer Service:
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(831) 888-0074Shapermint Club
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(678) 831-8222
Shapermint Emails:
How to Contact Shapermint Customer Service?
Most Popular Number:
| Total calls: 16 719 | Issues resolved: 197 | Last call: Apr 21, 2025 |
Shapermint Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shapermint Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shapermint is 4847722274. 61% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 8318880074.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Shapermint may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shapermint Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shapermint is 4847722274. 61% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 8318880074.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Shapermint may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call Shapermint mainly because of return/ replace, request for information, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Shapermint is hello@shapermint.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Shapermint Website:
Shapermint Help Center:
Corporate Office Address:
Shapermint Customer Service Reviews
Can not talk to a real person or get a return label sent to me. Reported them to PayPal hopefully they can get some answers from them I sure couldnt
How Good is Shapermint's Customer Service?
Summary of Shapermint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapermint?
Shipping and Delivery Question:
- “I didn't receive my package”
- “I didi not receive my package”
- “I was sent the wrong size bras and I want to exchange them for the right one right size”
Return/ Replace Question:
- “My return”
- “Exchange”
- “Trying to make a return”
Request for Information Question:
- “I would like to know if my order went through!”
- “Question about the club”
- “I have question about a change”
Payments and Charges Question:
- “They over charged me”
- “Dispute”
- “Credit card charge without my permission”
Activation/ Cancellation Question:
- “Cancel membership now”
- “Cancel membership”
- “Cancel subscription”
Product/ Service Question:
- “My friend referral isn’t working”
- “Did not buy anything”
- “I didn’t order anything but was charged”
Refund Question:
- “Why am not getting my full refund”
- “Refund”
- “Refund not received”
Account Question:
- “Never signed up for a membership.You keep going mate.I asked you not to this is a second time”
- “Subscription”
- “Trouble with membership”
Staff Question:
- “Customer service”
- “Customer service help”
- “Talk to customer service”
Cards Question:
- “My card is being charged for something I don’t understand”
- “You are charging my card every month”
- “Monthly pmt of $4.99 ?? Cr card stmt only shows charges from July 30,2024. How long has this amount been charged to my cr card?”
Website/ Application Question:
- “Site will not take my credit card”
- “I cannot app out of shapermint”
- “Website issues”
Employment Question:
- “Chat about becoming a member”
- “I don't get paid till Wednesday, and I want to get the shaper and bra then. Will free shipping still be available.”
Other Question:
- “Order wrong”
- “I thought I placed 2 orders and I Recieved one. It’s April 19th is there a problem I have the order numbers”
- “Ordered wrong”
Compare Shapermint Customer Service To
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