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6 comments
1.3

To whom it may concern:

I made a purchase on your site on 10/15. Ever since then, I have been charged 4.99 every month (11/16, 12/16, 1/16).

I have contacted customer service multiple times and nothing has been resolved.

I would like to request a refund of the money that has been taken out of my account without my permission and for these charges to be stopped. If you have any questions, please let me know.

Thank you

Patricia Fuentes

Product or Service Mentioned: Shapermint Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $8500.

Preferred solution: Full refund.

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#1905912

Patricia: Is this a Chinese company? I had nothing but issues with companies I've ordered from on FB, disguised as American and they're Chinese.

#1990905
@PissedConsumer1905912

Agreed and it takes forever to receive goods. Still waiting but will not order anything g else. I recommend Honeylove products they are AWESOME!

#1892619

We know how concerning it can be, Patricia. But please know that we are here to make this right.

Please send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

#1871861

same thing happened to me !!!!

#1833321

Same happened to me!!! Wtf!!!?

#1809308

That's probably the Shapermint club subscription, Patricia. Don't worry, we can have it canceled and refund the charges.

Send us a DM on Facebook so we can help you properly. Hope to hear from you soon.

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