Shapermint Reviews

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Shapermint - I don’t recommend it
Shapermint - I don’t recommend it
Shapermint - I don’t recommend it
Shapermint - I don’t recommend it
To whom it may concern: I made a purchase on your site on 10/15. Ever since then, I have been charged 4.99 every month (11/16, 12/16, 1/16). I have contacted customer service multiple times and nothing has been resolved. I would like to request a refund of the money...
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9 comments
#2043422

My deepest apologies on this, Patricia. It seems like you've signed up to the Shapermint Membership Club in one of your orders without realizing it.

We'd be glad to cancel it & refund all the charges for you. Just send us your email through this messenger link please http://m.me/shapermint

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ID
#1763851 Review #1763851 is a subjective opinion of poster.
Service
Shapermint Customer Care
Reason of review
Poor customer service
Loss
$8500
Preferred solution
Full refund

Bras do not fit

A few months ago I bought 2 sports bras by accident They do not fit. Then I recently bought 2 more bras that fasten in back. I used the sizing chart and got 2x, also they do not fit. They're not secure. Debating between a large and and xlarge but don't wanna waste any more money.

User's recommendation: Do not recommend.

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1 comment
#2126583

Allow us to find your perfect match. Exchanges are free.

Kindly send us a message with your order details and traditional bra size here, https://m.me/Shapermint?ref=w15260442 and we'll take it from there. Talk to you soon!

ID
#3296813 Review #3296813 is a subjective opinion of poster.
Location
Chicago, Illinois

Need to know if the size medium shaper bra I ordered so right

I called 3 times in a roll never talked to any one about the question I had before I place my order every time I called I was cut off so I did not place the order
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1 comment
#2126121

We hear you and we'd love to assist. Please send us a message through this link, http://m.me/shapermint, and any of our reps will be there for you. Hope to hear from you soon.

ID
#3295167 Review #3295167 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer
It would be nice that once I pay for something that I actually receive , That's the problem I never get what I pay for and that's a lot of money to be throwing away II want my package I want my product that I've bought 802999**** call me since I can't call you I wonder...
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3 comments
#2126126

I have since talked to shaper mint why should say texted Because you can't talk to anyone but from what I understand DH understand DHL still has the package and there are the ones that market delivered and my Post Office has not even received it yet they are still waiting somebody at DHL at DHL is stealing packages and marking them as they are delivered this is the 2nd time this has happened to me in about a month's time. So that being said it is not shaperman's fault that I did not receive my package it is DHL and whoever is working for them that's stealing packages

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ID
#3294279 Review #3294279 is a subjective opinion of poster.
Location
Sacramento, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Did not receive all of my order

I ordered 2 pack of bras, only received one! Date of order: 1/6/22 Order # SM882****. I have been trying for over a week now to contact you. But no response. Did chat, email and phone. Did a ticket also, but no response!!
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1 comment
#2126117

Really sorry you received an incomplete order, Cynthia. Allow us to get this fix and process a replacement.

Kindly send us a message with your order details through this link, http://m.me/shapermint so we can further assist. Hope to hear from you.

ID
#3293004 Review #3293004 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I believe this company is fraudulent

Took money fast enough and no p Product delivered. No way to reach them. Get recordings. Stay away.do not order from here

User's recommendation: Do not order from here.

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2 comments
#2125368

Do not buy from this company.

#2125073

Really sorry about that, Marjorie. Allow us to check the order for you.

Kindly send us a message with your order details through this link so we can further assist you, http://m.me/shapermint. We hope to hear from you soon.

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ID
#3289980 Review #3289980 is a subjective opinion of poster.
Location
Oceanside, New York
Loss
$75
Preferred solution
Full refund

I continue to get numerous unwanted texts from Shapermint that wake me up!!!

I continue to get numerous unwanted texts from Shapermint , I have contacted them by email and phone call nothing has stopped them
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1 comment
#2124000

Sorry about that. Allow us to get this sorted out.

Please drop us a DM on this link http://m.me/shapermint with your email address. Hope to hear from you soon.

ID
#3287488 Review #3287488 is a subjective opinion of poster.
Location
Modesto, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Non delivery of order

Usps updates for deliver stopped a month ago. Order now 3 mo out and no order delivered. Finally opened up complaint with paypal on vendor. Waiting to settle case as 2 shipments havent made it to my home but bill is pd in full.
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2 comments
#2125389

Same here. I think company is a fraud

#2121905

Sorry for the mishap in getting your order to you and 3 months is definitely unacceptable, Charis. Allow us to turn things around and arrange your replacement/refund right away. Drop us your order details here https://m.me/Shapermint?ref=w15979346 and we'll sort this out there and then.

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ID
#3283900 Review #3283900 is a subjective opinion of poster.
Location
Marion, Ohio
Loss
$157
Preferred solution
Let the company propose a solution
New Reviewer

I have questions about my order

I need to speak to someone live. I was on hold and was hung up on without speaking to anyone! My number is 559 967-**** can some please call me back?? please!
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1 comment
#2121904

We'd love to help you and guide you through your queries, Nelia. As much as we'd love to talk to you over the phone though, sadly, our lines are down at the moment. So go ahead and send us your order details here https://m.me/Shapermint?ref=w15979346 and we'll jump right into it.

ID
#3283686 Review #3283686 is a subjective opinion of poster.
Location
Tulare, California
Cons
  • I would like to talk with someone on the phone about my order
Preferred solution
Exchange
New Reviewer

Fraudulent charges and can’t reach anyone

Shapermint - Fraudulent charges and can’t reach anyone
Shapermint - Fraudulent charges and can’t reach anyone
Shapermint - Fraudulent charges and can’t reach anyone
Shapermint - Fraudulent charges and can’t reach anyone
Shapermint - Fraudulent charges and can’t reach anyone
Shapermint - Fraudulent charges and can’t reach anyone
Fraudulent charges on my account and contacted PayPal and now my back. Cannot reach these people. I hare Called multiple times and no answer. Will NEVER do business with them again. Make sure you google then and read all the complaints

User's recommendation: Don’t trust.

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ID
#3283412 Review #3283412 is a subjective opinion of poster.
Location
Winter Park, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancellation of club membership

I have been charged for the third time of $4.99 fee per month Cancel and please reimburse money back into my account.Thank you.
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3 comments
#2121415

Allow us to assist you with the cancellation, Janssen. Please drop us a message through this link, http://m.me/shapermint and we'll process your request. Hope to hear from you soon.

#2121483
@Shapermint

Please cancel my Shapermint Club membership.

#2121484
@Shapermint

Please cancel my Shapermint Club membership.

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ID
#3281381 Review #3281381 is a subjective opinion of poster.
Location
Denver, Colorado

Its been over two months I haven't received my order they keep saying it's on the way but nothing even today please help me

I've ordered some items towards the end of November around December they said my order is on the way. I've confirmed my address they said they are sending replacement order nothing, up to this day m really pissed I don't want to lie
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2 comments
#2121157

We totally are with you on this and we know how frustrating this is on your end. We'd love to check the status and movement of your order and provide you with an update. Please drop us your order details here and we'll have the rest taken care of from there.

#2121156

We totally are with you on this and we know how frustrating this is on your end. We'd love to check the status and movement of your order and provide you with an update. Please drop us your order details here and we'll have the rest taken care of from there.

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ID
#3280022 Review #3280022 is a subjective opinion of poster.
Location
Kempton Park, Gauteng
New Reviewer

I ORDERED 4 ITEMS FOR A VERY GOOD DISCOUNT, WHEN I CHECKED ORDERED MY ORDER WAS REDUCED TO ONE(1 ITEMS)

WHAT HAPPENED TO MY ORDER ? I went to check out with four items 1. Cami 1. High Waist Shaper and 2 bras as I CHECKED OUT SHAPERMINT REMOVED MY OTHER 3 ITEMS. Then the chat person said "I'm NEW I don't understand" I GOT THIS SAME RESPONSE BEFORE.* I HAD 4 ITEMS FOR $ 64.?? Order #SM886***** I Would Like This Order Minus $23.76 and Free Shipping THAT I Already Paid For . PLEASE

User's recommendation: DON'T GET YOUR HOPES UP.

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1 comment
#2121155

Sorry about what happened and we'd love to look into this so we can make adjustments on the price, Evelyn. Please drop us your order details here https://m.me/Shapermint?ref=w15979346 and we'll have the rest taken care off from there.

ID
#3279407 Review #3279407 is a subjective opinion of poster.
Location
Redlands, California
Pros
  • Fair prices
  • Quality product from previous order
Cons
  • Everything you cannot reach customer service it is a total joke
  • Order 3 and received only 1
  • Changed my order
Preferred solution
My order SM8867491 of 4 items for $64.?? Minus 23.76 and Free Shipping That I already paid for.

I recently wanted to speak to someone in customer service about my order because multiple orders were don’t in error. And I couldn’t get through please e-mail me back for help.

I recently wanted to speak to someone in customer service about my order because multiple orders were done in error. And I couldnt get through please e-mail me back for help.
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1 comment
#2120518

Glad you reached out to us. Allow us to assist you.

Please get in touch with us through this link, http://m.me/shapermint with your order details, and any of our reps will be able to assist you.

Or, you may also send us an email here, hello@shapermint.com. Hope to hear from you soon.

ID
#3277221 Review #3277221 is a subjective opinion of poster.
Location
El Paso, Texas
New Reviewer

4.99 charge from them without ordering

They some way charged my card but I didnt order or receive anything? Whats going on here.? I need to know why my card was charged Jan 18 th 2022 $4.99 what is this for?

User's recommendation: Not recommend.

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1 comment
#2120251

Hi, Cathy! I’m sorry to hear about the $4.99 charge on your account.

This could be for signing the Shapermint Club membership.

Allow us to look into your account on us. Kindly send us a DM with your email and shipping address here, http://m.me/shapermint so we can look into it.

ID
#3276472 Review #3276472 is a subjective opinion of poster.
Pros
  • I need information on my account
Cons
  • Not enough information
  • Automatic charges
Loss
$5
Preferred solution
Full refund
New Reviewer

I only want 1order for $40.94. There is 2 charges for this amount which is wrong. Ordered 2

Placed 1 order charged for 2 on the same day. I didn't know how I done that. I don't need both orders. Ordered 2 shapers xl
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1 comment
#2120253

Hi, Obrian! Allow us to check the order and see what options we have. Kindly send us a message here, http://m.me/shapermint with your order details and we'll look into it.

ID
#3275870 Review #3275870 is a subjective opinion of poster.
Location
Bay Minette, Alabama

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