Unclaimed
Shapermint
Reviews and Complaints
260K
CLAIMED LOSSES
3.9K
TOTAL REVIEWS
79.3K
PAGE VIEWS
31
ISSUES RESOLVED
Shapermint Net Promoter Score (NPS)
-59
low
NPS
-100
100
- 16% Promoters
- 9% Passives
- 75% Detractors
Shapermint's estimated NPS of -59 considered to be low. 16% of users would likely recommend Shapermint to a friend or colleague.
Customer Satisfaction
Shapermint Reviews
I still have not heard back from your customer service department. That is inexcusable and want the order canceled and my account credited!
It appears that my purchase was returned by USPS because there is a wrong address on the package. I need what I ordered and hope this issue can be corrected so I can receive it.
User's recommendation: No communication!
ID
Location
Naugatuck, Connecticut
I have contacted you numerous times to stop contacting me!
Over a year ago I ordered a garment. They said they couldnt deliver to my house. They text and email me daily. I have ask numerous times to stop. They will not.
ID
Location
Tulsa, Oklahoma
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReturn but dont know the order # it's to big
I need a return I can't talk to anybody and you have me talking to somebody online but it will cost money. I'm sorry I've already spent too much.
ID
Location
Magnolia, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI will never order from this company again. I need a return but you want to charge me for talking to the computer expert....I'm so pissed
It's in the title box. I'm to passed to type again!!! All you have is a passed off customer. Then I have to type more it won't let me just send. Yall need to have help that's free!!!
ID
Preferred solution
Full refund
New Reviewer