Unclaimed
Shapermint
Reviews and Complaints
260K
CLAIMED LOSSES
3.9K
TOTAL REVIEWS
79.3K
PAGE VIEWS
31
ISSUES RESOLVED
Shapermint Net Promoter Score (NPS)
-59
low
NPS
-100
100
- 16% Promoters
- 9% Passives
- 75% Detractors
Shapermint's estimated NPS of -59 considered to be low. 16% of users would likely recommend Shapermint to a friend or colleague.
Customer Satisfaction
Shapermint Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI purchased a Shapermint shaper shorts&after one just ONE wear the silicone strips already started to crack&peel away,,i am very disappointed after seeing ohhhh how good Shapermint is&the bra is not g
The shaper shorts silicone bands already cracked&peeling away after one ONE wear!,,very disappointed in the bra as well,,nothing like the videos&all that's shown about the product,,after seeing how bad&difficult it is to exchange i'm not going to bother,,but after seeing it for along time&finally decided to take the plunge to try it&anxiousto receiveit&try,,not impressed at all!,,very disappointing "shapewear."
User's recommendation: Not good.
ID
Location
Stephenville, Texas
About customs
CanadaVery upset to get my order today and find I have to pay $29 for Customs !!! What the *** I bought through a Canadian site !!!
ID
Location
Gibsons, British Columbia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerShapermint tried charging my card when I paid for my bras in full upfront so y'all SHOULDN'T be charging my damn card SMH I
I bought 2 bras OUT RIGHT about 1-2 months ago and now all of a sudden y'all trying to charge my card for something and I don't know why, y'all have NO RIGHT to, I paid for my stuff already.
ID
Pros
- Good bras
Cons
- Trying to charge my card after i paid
Preferred solution
Apology
Returns & exchanges
I have called , no resolution , no live person to discuss what size syle I need since these didnt work. They did txt me and say they could help but still no response to my response via txt, I am on hold w online chat they said they are getting me a rep ( that was 20 mins ago). I have been at this for 1.5 hours thus far. Still no resolution. FRUSTRATED FIRST TIME CUSTOMER
User's recommendation: Returns Exchanges not as easy as they promote.
ID
Location
Lincoln, Maine
New Reviewer