Unclaimed
Shapermint
Reviews and Complaints
260K
CLAIMED LOSSES
3.9K
TOTAL REVIEWS
79.3K
PAGE VIEWS
31
ISSUES RESOLVED
Shapermint Net Promoter Score (NPS)
-59
low
NPS
-100
100
- 16% Promoters
- 9% Passives
- 75% Detractors
Shapermint's estimated NPS of -59 considered to be low. 16% of users would likely recommend Shapermint to a friend or colleague.
Customer Satisfaction
Shapermint Reviews
New Reviewer
Item are to small
None these item fit at all and I am out of 200 bucks and it makes no Sense the way you advertise thank you
User's recommendation: Check the more accurate.
ID
Location
Cleveland, Ohio
Cons
- I bother to say about this comment
Loss
$200
Preferred solution
Full refund
Being charged 4.99 a month
I've been charged 4.99 for 2 months and I do not know why!!! I would respectfully like my money back. If you have any other questions let me know. No one answered the phone it just said leave name number n email.. I order from your company n have been extremely satisfied with my orders but I'm not paying 4.99 a month for anything must less 2.
User's recommendation: Purchases are everything they say.
ID
Location
Doylestown, Pennsylvania
Excellent customer service!
I thought it was an eroneous charge but its not! I signed up for their club but they promptly canceled once I realized my error! Although it was hard to talk to a live person they were VERY responsive via their chat and texts. They resolved my sizing issue immediately and were extremely helpful . I would definitely recommend again!
User's recommendation: Try shapermint! They do not roll down. They do run small so size accordingly!
ID
Location
Saint Louis, Missouri
New Reviewer