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I received two bras when I ordered four panties and cannot get Shapermint to respond or rectify! They keep sending inappropriate canned answers from their bot system.

I will have to dispute the charge on my credit card. Terrible company!!

User's recommendation: Do NOT order from Shapemint!!

Monetary Loss: $94.

Preferred solution: Deliver product or service ordered.

Shapermint Cons: Customer service is horrible, I want my full refund, No customer service, Hard to find out how to return no label included no printer.

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Really sorry for this experience you had, Deborah. Please give us a chance and DM us at this link, so we can take care of your replacement order.


I have emailed Shapermint no less than six times in a week with the order number and style numbers of what I ordered vs. what I received.

They only respond with canned comments from their “bot” system. Same thing when I called their three listed customer service numbers.

And now, instead of them contacting me they want me to once again message them. Ridiculous!!

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